TECH SUPPORT
We provide world-class technical support!
At ZimWorX, we aim to assist businesses with care and a friendly experience through the efficient and smooth use of products and services. Our goal is to improve their efficiency and reduce downtime through easy to reach and friendly support.
Remote Support
We are able to provide a diagnosis of problems with units and PCs by remoting in into the PC. We are able to provide accurate diagnoses to error messages and symptoms to work towards a fix.
Software Updates
Imaging software evolves each year to include easier to use functions, user-friendly designs and advanced features. We support a seamless update of imaging software and firmware.
ICT Support
We also provide support for Information technology set up/maintenance within the office. IT support includes networking support, server set up, anti-virus solutions and troubleshooting.
DATA SECURITY
Military grade firewalls
Military grade firewalls
We are certified under the Department of Defense (DOD), NSS Labs, USGv6, Wi-Fi CERTIFIED™, Microsoft Certified (FSSO), FIPS 140-2, CVE Compatible, ICSA Labs & ICSA.
Web Application Protection
Web Application Protection
Our security devices are specifically designed to provide deep, high-performance inspection of web application traffic far beyond what is provided by traditional NGFW technology.
VPN Security
VPN Security
With the powerful FortiOS running on FORTI-ASIC hardware to provide high-performance communications and data privacy, the client benefits content inspection and multi-threat security for VPN communications
Threat Intelligence
Threat Intelligence
This involves deploying tools such as SIEM and WAF technologies that can consume specific data, convert it into actionable policies, and apply it to protect data and network.
Intrusion Prevention
Intrusion Prevention
Zero-day, advanced targeted attacks, ransomware, polymorphic malware and distributed denial-of-service attacks all require sophisticated detection engines which are not available in traditional standalone IPS.
Access Management
Access Management
We employ single-sign-on for both network/cloud and network resources, we have two-factor strong authentication and management and centralized authentication.
Network Proliferation
Network Proliferation
Profiling, continuous risk management and assessment, automated response to identified risks, micro-segmentation of endpoints and orchestration of 3rd party devices.
Physical Security
Physical Security
With monitored security system with an immediate response team (Safeguard Alarms the country’s top security company ). 24/7 video & onsite surveillance.
Cyber Insurance
Cyber Insurance
We carry a cyber insurance policy to protect businesses & individual users from Internet-based risks, and more generally from risks relating to information technology infrastructure.
